There is also great potential in sales calls. AI can provide all the information that influences the outcome of a conversation in real time. Recurring call situations are particularly suitable for this: the influencing factors can be better controlled, and AI identifies valid success patterns. In this way, conversations can be conducted at a consistently high level. And bao has shown in recent years that intelligent technological approaches can also be used in a privacy-compliant manner – a very important factor, especially in Germany.

The bao software solution helps to support sales conversations in real time. Call data is structured and converted into valuable insights with the help of analysis functions. In times of disruptive markets, this is the essential treasure of companies. Companies such as TeamViewer, Personio or Conrad Electronics already use bao and were able to realize the benefits as early adopters.

Dr. Patrick Strunkmann-Meister, CEO and founder of bao, comments: “Despite all the sensitivity, especially for data protection, we are very pleased about the strong increase in attention for approaches such as ChatGPT. The new developments are an important lever in the further development of our software solution. Since we have long been involved with the use of technology directly in the sales conversation, we can now very quickly achieve additional added value for our customers.”